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‎11-22-2020 04:42 AM

HP Recommended
Product: Hp Omen 15 2020 Ryzen 7 RTX 2060
Operating System: Microsoft Windows 10 (64-bit)

Battery draining even when plugged in . Playing assassin's creed syndicate in ultra high settings for 2 hours drained 5% battery. It took more than 35mins to charge from 95-100%. The issue happened before and the battery dropped to 91% so i tried out again and found the above results. 

3 REPLIES 3

‎11-22-2020 06:55 AM

HP Recommended

Same with me... but i think HP design this laptop to discharge the battery a little to keep battery life long....

Sent from OMEN 15 en-0013ax
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‎11-22-2020 01:58 PM

HP Recommended

@AbhinandVB 

 

I don't know what is your Hp Omen 15 2020 Ryzen 7 RTX 2060. Sounds like under heavy load the PSU can't keep up with the workload. What is the wattage of your charger ?

 

Regards.

BH
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‎11-22-2020 07:08 PM

HP Recommended

200W.Model name Omen Laptop 15-en0037AX

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