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08-15-2022 08:05 PM
Hi ! I bought this HP pav. gaming laptop in august last year only , From Yesterday my laptop battery is draining like 1% percent every minute
I don't know why but my whole setting I had checked everything is set in power efficiency and neither any heavy app is running in background !
08-29-2022 11:56 AM
Welcome to the HP Support Community. Thanks for bringing this to our notice.
I see that you are facing battery-related issues on your system. Do not worry, we are here to fix it.
May I know from when are you facing this issue?
Did you make any hardware or software-related changes to it?
As I understand the laptop battery is discharging quickly and you would need assistance in resolving this concern,
I have a few suggestions for you,
You will need to Understand Lithium-Ion and Smart Battery Technology: Click here for details
Resetting the ACPI battery driver may take care of this. There will be a hard reset mixed in as well, so the two methods combined typically help a lot with battery issues.
1. Go to Start, search for Device Manager, and open this result.
2. Expand batteries.
3. Right-click on the ACPI option (usually the 2nd option) and select delete or uninstall. Follow the prompts.
4. Shut down the computer.
5. Disconnect the charger.
6. Remove the battery.
7. Hold down the power button for 1 minute.
8. Insert the battery only.
9. Attempt to turn the battery on.
If this had an impact, it should behave differently.
If not, Press the power button and then tap the F2 key to invoke the startup menu.
Choose and click on the F10 key to invoke the BIOS.
Use the System Configuration tab. Disable USB Charging and press the F10 key to save the changes and boot into Windows.
I would suggest please update the BIOS on your PC and check if it helps.
Also, download and install HP support assistant on your PC. It should automatically download and install the latest updates and drivers for your PC.
Refer to this link to know how to use HP support assistant.
Hope this helps! Keep me posted.
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