09-08-2019 07:28 AM
Hi, it's my first time writing in this forum. In May I bought a brand new HP laptop that I use for work and gaming.
Since I bought it I'm noticing that on high demanding games the battery slightly drains (up to 92% from 100% more or less) even if my laptop is connected to the AC adapter. The hardware diagnostic tool and the battery check don't show any kind of problems.
Could that be a normal thing? Or should I start worrying about it?
Solved! Go to Solution.
09-10-2019 12:18 PM
If the issue occurs only when playing high end games which demands lots of power for the Graphics, then there is nothing to worry
But you can try updating the BIOS from this Link: https://support.hp.com/us-en/drivers/laptops as a precautionary measure
Thank you 😊
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I Am An HP Employee