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Solved!

Battery draining while connected to AC

HP Recommended
HP Gaming Pavilion - 15-cx0007nl
Microsoft Windows 10 (64-bit)

Hi, it's my first time writing in this forum. In May I bought a brand new HP laptop that I use for work and gaming.

Since I bought it I'm noticing that on high demanding games the battery slightly drains (up to 92% from 100% more or less) even if my laptop is connected to the AC adapter. The hardware diagnostic tool and the battery check don't show any kind of problems.

Could that be a normal thing? Or should I start worrying about it?

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@LetalVector

 

If the issue occurs only when playing high end games which demands lots of power for the Graphics, then there is nothing to worry

 

But you can try updating the BIOS from this Link: https://support.hp.com/us-en/drivers/laptops as a precautionary measure

 

Thank you 😊

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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