• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
HP Recommended

so i bought victus laptop in may 2024 while first bootup for somedays there was a battery issue which was solved in a week but now since November i am just fed up of this thing from november the laptop started shutting off randomly and would crash sometime while booting up till january i was very sad because of this issue for 2 months then past a week my laptop was working fine no boot issues and no random shutdowns but today when my laptop battery was at 15 i plugged it in it charged to 100 in a second im tired of this please help (all this issue occurs only when on battery and not while plugged in) PLZ HELP ME 

6 REPLIES 6
HP Recommended

Possibly a battery calibration has never been run

 

Please run the battery report and post the summery including the Installed batteries
you run the battery report by bringing up the administrator command window and running

 powercfg/batteryreport 


as shown below


After entering that explorer line you should see something like the following. You will have to click on it as it is long
https://stateson.net/docs/SP4_battery-report.html
Battery should last about 5 years but less for gaming systems. Have you done a battery calibration?


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended

Battery report

COMPUTER NAMEHPVICTUS
SYSTEM PRODUCT NAMEHP Victus by HP Gaming Laptop 15-fb0xxx
BIOSF.23 10/14/2024
OS BUILD26100.1.amd64fre.ge_release.240331-1435
PLATFORM ROLEMobile
CONNECTED STANDBYSupported
REPORT TIME2025-01-3119:32:30

Installed batteries

Information about each currently installed battery
 BATTERY 1
NAMEPrimary
MANUFACTURERHP
SERIAL NUMBERSerialNumber
CHEMISTRYLION
DESIGN CAPACITY50,866 mWh
FULL CHARGE CAPACITY50,866 mWh
CYCLE COUNT44

Recent usage

Power states over the last 7 days

START TIME STATE SOURCE CAPACITY REMAINING

2025-01-2509:38:32ActiveBattery100 %50,762 mWh
09:39:00Suspended 94 %47,967 mWh
22:51:48ActiveBattery92 %46,950 mWh
22:53:43ActiveAC91 %46,338 mWh
22:56:30ActiveBattery93 %46,985 mWh
22:56:32ActiveAC93 %46,985 mWh
22:59:10Suspended 94 %47,470 mWh
23:01:47ActiveAC94 %47,897 mWh
23:22:28Connected standbyAC99 %50,254 mWh
23:27:11ActiveAC99 %50,254 mWh
23:27:13ActiveBattery99 %50,254 mWh
23:27:16ActiveAC99 %50,254 mWh
23:30:11Connected standbyAC99 %50,173 mWh
23:30:23Suspended 99 %50,173 mWh
2025-01-2623:22:23ActiveAC98 %49,849 mWh
23:49:24Suspended 100 %50,750 mWh
2025-01-2710:41:19ActiveBattery100 %50,739 mWh
10:47:39ActiveAC100 %50,739 mWh
10:50:11Connected standbyAC100 %50,739 mWh
10:51:03ActiveAC100 %50,739 mWh
10:54:07Connected standbyAC100 %50,739 mWh
11:24:30ActiveAC100 %50,739 mWh
11:41:16Connected standbyAC100 %50,739 mWh
12:54:12ActiveAC100 %50,739 mWh
12:54:12Connected standbyAC100 %50,739 mWh
12:54:12ActiveAC100 %50,739 mWh
12:54:12Connected standbyAC100 %50,739 mWh
12:54:12ActiveAC100 %50,739 mWh
13:09:46ActiveBattery100 %50,739 mWh
13:09:47ActiveAC100 %50,739 mWh
14:15:53ActiveBattery100 %50,739 mWh
14:15:53ActiveAC100 %50,739 mWh
15:21:00Suspended 100 %50,739 mWh
20:12:41ActiveBattery100 %50,739 mWh
20:12:56Connected standbyBattery100 %50,739 mWh
20:12:59ActiveBattery100 %50,739 mWh
20:23:08Connected standbyBattery93 %47,366 mWh
20:23:09ActiveBattery93 %47,366 mWh
20:27:25Connected standbyBattery92 %46,731 mWh
20:27:25ActiveBattery92 %46,731 mWh
21:32:43Connected standbyBattery74 %37,479 mWh
21:32:44ActiveBattery74 %37,479 mWh
21:38:40Connected standbyBattery72 %36,544 mWh
22:12:29ActiveBattery72 %36,347 mWh
23:13:50Connected standbyBattery56 %28,401 mWh
23:13:50Suspended 56 %28,401 mWh
2025-01-2820:55:01ActiveBattery54 %27,246 mWh
21:21:09Connected standbyBattery45 %22,915 mWh
21:21:10ActiveBattery45 %22,915 mWh
22:10:34Connected standbyBattery29 %14,818 mWh
22:10:35ActiveBattery29 %14,818 mWh
22:23:05Suspended 25 %12,924 mWh
2025-01-2914:51:00ActiveAC24 %12,219 mWh
17:03:21Connected standbyAC100 %50,958 mWh
17:11:55ActiveAC100 %50,958 mWh
19:14:00Suspended 100 %51,154 mWh
2025-01-3020:57:17ActiveBattery100 %51,143 mWh
20:58:30Connected standbyBattery100 %51,143 mWh
20:58:30ActiveBattery100 %51,143 mWh
21:57:52Connected standbyBattery81 %41,187 mWh
22:04:24ActiveBattery80 %41,094 mWh
23:48:03Suspended 53 %27,338 mWh
2025-01-3116:46:11ActiveBattery51 %26,264 mWh
16:47:15Connected standbyBattery51 %25,895 mWh
16:47:18ActiveBattery51 %25,895 mWh
16:54:30Connected standbyBattery48 %24,740 mWh
16:54:30ActiveBattery48 %24,740 mWh
16:58:28Connected standbyBattery47 %24,197 mWh
16:58:29ActiveBattery47 %24,197 mWh
17:50:05Connected standbyBattery31 %15,742 mWh
17:50:05ActiveBattery31 %15,742 mWh
18:42:00Suspended 15 %7,692 mWh
19:28:04ActiveAC100 %50,866 mWh
19:29:01ActiveBattery100 %50,866 mWh
19:29:13ActiveAC100 %50,866 mWh
19:29:32ActiveBattery100 %50,866 mWh
19:29:34ActiveAC100 %50,866 mWh
19:29:39ActiveBattery100 %50,866 mWh
19:29:42ActiveAC100 %50,866 mWh
19:29:53Connected standbyAC100 %50,866 mWh
19:30:03Connected standbyBattery100 %50,866 mWh
19:30:03Suspended 100 %50,866 mWh
19:31:04ActiveAC100 %50,866 mWh
19:32:30Report generatedAC100 %50,866 mWh

Battery usage

Battery drains over the last 7 days

START TIME STATE DURATION ENERGY DRAINED

2025-01-2509:38:32Active0:00:276 %2,795 mWh
 
22:51:48Active0:01:541 %612 mWh
 
22:56:30Active0:00:01--
 
23:27:13Active0:00:02--
 
2025-01-2710:41:19Active0:06:20--
 
13:09:46Active0:00:01--
 
14:15:53Active0:00:00--
 
20:12:41Active0:00:15--
20:12:56Connected standby0:00:03--
20:12:59Active0:10:097 %3,373 mWh
20:23:08Connected standby0:00:00--
20:23:09Active0:04:161 %635 mWh
20:27:25Connected standby0:00:00--
20:27:25Active1:05:1818 %9,252 mWh
21:32:43Connected standby0:00:00--
21:32:44Active0:05:562 %935 mWh
21:38:40Connected standby0:33:49-197 mWh
22:12:29Active1:01:2016 %7,946 mWh
23:13:50Connected standby0:00:00--
 
2025-01-2820:55:01Active0:26:089 %4,331 mWh
21:21:09Connected standby0:00:00--
21:21:10Active0:49:2416 %8,097 mWh
22:10:34Connected standby0:00:00--
22:10:35Active0:12:304 %1,894 mWh
 
2025-01-3020:57:17Active0:01:13--
20:58:30Connected standby0:00:00--
20:58:30Active0:59:2219 %9,956 mWh
21:57:52Connected standby0:06:31-93 mWh
22:04:24Active1:43:3827 %13,756 mWh
 
2025-01-3116:46:11Active0:01:031 %369 mWh
16:47:15Connected standby0:00:03--
16:47:18Active0:07:122 %1,155 mWh
16:54:30Connected standby0:00:00--
16:54:30Active0:03:581 %543 mWh
16:58:28Connected standby0:00:00--
16:58:29Active0:51:3517 %8,455 mWh
17:50:05Connected standby0:00:00--
17:50:05Active0:51:5416 %8,050 mWh
 
19:29:01Active0:00:11--
 
19:29:32Active0:00:01--
 
19:29:39Active0:00:03--
 
19:30:03Connected standby0:00:00--

Usage history

History of system usage on AC and battery
 BATTERY DURATION AC DURATION
PERIODACTIVECONNECTED STANDBY ACTIVECONNECTED STANDBY
2024-05-27 - 2024-06-033:05:590:02:57 0:13:190:04:05
2024-06-03 - 2024-06-109:53:035:08:12 2:30:570:00:35
2024-06-10 - 2024-06-187:17:464:01:12 1:43:330:00:36
2024-06-18 - 2024-06-2417:32:344:59:10 5:48:090:31:43
2024-06-24 - 2024-07-0125:20:429:30:35 6:48:410:46:04
2024-07-01 - 2024-07-1931:14:4111:54:49 11:39:271:03:00
2024-07-19 - 2024-07-280:28:010:01:14 0:31:36-
2024-07-28 - 2024-08-10-- 0:56:44-
2024-08-10 - 2024-09-032:02:040:04:08 2:43:010:00:35
2024-09-03 - 2024-09-273:44:250:05:57 11:44:380:41:21
2024-09-27 - 2024-10-161:03:580:00:01 0:51:510:00:52
2024-10-16 - 2024-10-210:29:060:00:35 2:29:260:00:36
2024-10-21 - 2024-10-281:40:410:01:10 3:48:27-
2024-11-25 - 2024-12-020:11:580:01:10 0:55:07-
2024-12-02 - 2024-12-0912:55:398:30:16 19:07:072:41:46
2024-12-09 - 2024-12-166:55:0216:20:28 15:46:070:23:32
2024-12-16 - 2024-12-230:06:350:43:47 23:33:092:35:24
2024-12-23 - 2024-12-300:01:34- 17:22:000:25:06
2024-12-30 - 2025-01-062:55:010:00:01 11:53:140:43:51
2025-01-06 - 2025-01-130:40:140:38:44 40:36:362:24:55
2025-01-13 - 2025-01-201:22:281:01:30 31:02:331:58:55
2025-01-20-- --
2025-01-210:12:03- 3:26:440:20:57
2025-01-220:01:07- 7:03:480:34:55
2025-01-230:00:40- 8:32:580:20:19
2025-01-240:00:03- 7:50:170:33:49
2025-01-250:02:24- 0:29:020:04:54
2025-01-26-- 0:27:00-
2025-01-272:33:330:33:51 2:49:021:44:09
2025-01-281:28:00- --
2025-01-29-- 4:14:210:08:33
2025-01-302:44:110:06:31 --

Battery capacity history

Charge capacity history of the system's batteries
PERIODFULL CHARGE CAPACITYDESIGN CAPACITY
2024-05-27 - 2024-06-0352,425 mWh52,425 mWh
2024-06-03 - 2024-06-1052,397 mWh52,397 mWh
2024-06-10 - 2024-06-1852,631 mWh52,631 mWh
2024-06-18 - 2024-06-2452,770 mWh52,770 mWh
2024-06-24 - 2024-07-0152,871 mWh52,871 mWh
2024-07-01 - 2024-07-1952,601 mWh52,601 mWh
2024-07-19 - 2024-07-2852,182 mWh52,182 mWh
2024-07-28 - 2024-08-1052,182 mWh52,182 mWh
2024-08-10 - 2024-09-0352,116 mWh52,116 mWh
2024-09-03 - 2024-09-2751,666 mWh51,666 mWh
2024-09-27 - 2024-10-1651,374 mWh51,374 mWh
2024-10-16 - 2024-10-2151,685 mWh51,685 mWh
2024-10-21 - 2024-10-2851,549 mWh51,549 mWh
2024-11-25 - 2024-12-0243,856 mWh43,856 mWh
2024-12-02 - 2024-12-0948,918 mWh48,918 mWh
2024-12-09 - 2024-12-1650,358 mWh50,358 mWh
2024-12-16 - 2024-12-2351,164 mWh51,164 mWh
2024-12-23 - 2024-12-3051,854 mWh51,854 mWh
2024-12-30 - 2025-01-0651,310 mWh51,310 mWh
2025-01-06 - 2025-01-1350,352 mWh50,352 mWh
2025-01-13 - 2025-01-2051,219 mWh51,219 mWh
2025-01-2051,975 mWh51,975 mWh
2025-01-2151,976 mWh51,976 mWh
2025-01-2251,522 mWh51,522 mWh
2025-01-2350,779 mWh50,779 mWh
2025-01-2450,762 mWh50,762 mWh
2025-01-2550,760 mWh50,760 mWh
2025-01-2650,681 mWh50,681 mWh
2025-01-2750,743 mWh50,743 mWh
2025-01-2850,739 mWh50,739 mWh
2025-01-2950,859 mWh50,859 mWh
2025-01-3051,152 mWh51,152 mWh

Battery life estimates

Battery life estimates based on observed drains
 AT FULL CHARGE AT DESIGN CAPACITY
PERIODACTIVECONNECTED STANDBY ACTIVECONNECTED STANDBY
2024-05-27 - 2024-06-035:55:08
2:22:32
674 % / 16 h
 5:55:08
2:22:32
674 % / 16 h
2024-06-03 - 2024-06-107:10:10
93:38:54
17 % / 16 h
 7:10:10
93:38:54
17 % / 16 h
2024-06-10 - 2024-06-186:00:08
48:35:37
33 % / 16 h
 6:00:08
48:35:37
33 % / 16 h
2024-06-18 - 2024-06-245:27:44
41:02:29
39 % / 16 h
 5:27:44
41:02:29
39 % / 16 h
2024-06-24 - 2024-07-015:07:52
44:37:58
36 % / 16 h
 5:07:52
44:37:58
36 % / 16 h
2024-07-01 - 2024-07-194:23:06
36:23:07
44 % / 16 h
 4:23:06
36:23:07
44 % / 16 h
2024-07-19 - 2024-07-282:16:41
1:20:51
1187 % / 16 h
 2:16:41
1:20:51
1187 % / 16 h
2024-07-28 - 2024-08-10-- --
2024-08-10 - 2024-09-032:00:12
4:15:50
375 % / 16 h
 2:00:12
4:15:50
375 % / 16 h
2024-09-03 - 2024-09-272:04:39
1:21:54
1172 % / 16 h
 2:04:39
1:21:54
1172 % / 16 h
2024-09-27 - 2024-10-162:07:25- 2:07:25-
2024-10-16 - 2024-10-212:05:49
1:58:41
809 % / 16 h
 2:05:49
1:58:41
809 % / 16 h
2024-10-21 - 2024-10-282:07:30- 2:07:30-
2024-11-25 - 2024-12-023:57:54
12:21:31
129 % / 16 h
 3:57:54
12:21:31
129 % / 16 h
2024-12-02 - 2024-12-092:51:10
132:21:50
12 % / 16 h
 2:51:10
132:21:50
12 % / 16 h
2024-12-09 - 2024-12-168:59:08
139:25:41
11 % / 16 h
 8:59:08
139:25:41
11 % / 16 h
2024-12-16 - 2024-12-2332:15:48- 32:15:48-
2024-12-23 - 2024-12-30-- --
2024-12-30 - 2025-01-065:34:34- 5:34:34-
2025-01-06 - 2025-01-136:33:17
11:12:58
143 % / 16 h
 6:33:17
11:12:58
143 % / 16 h
2025-01-13 - 2025-01-203:51:00
137:25:59
12 % / 16 h
 3:51:00
137:25:59
12 % / 16 h
2025-01-20-- --
2025-01-2133:33:51- 33:33:51-
2025-01-2241:41:25- 41:41:25-
2025-01-23-- --
2025-01-24-- --
2025-01-250:35:45- 0:35:45-
2025-01-26-- --
2025-01-275:51:54
145:19:02
11 % / 16 h
 5:51:54
145:19:02
11 % / 16 h
2025-01-285:11:45- 5:11:45-
2025-01-29-- --
2025-01-305:54:10
59:44:18
27 % / 16 h
 5:54:10
59:44:18
27 % / 16 h
Current estimate of battery life based on all observed drains since OS install
Since OS install4:22:56
53:01:39
30 % / 16 h
 4:22:56
53:01:39
30 % / 16 h



HP Recommended

Your battery is draining too fast.

 

I find the following suspicious

 BATTERY 1
NAMEPrimary
MANUFACTURERHP
SERIAL NUMBERSerialNumber

 

I would expect to see something like this

 BATTERY 1
NAMETI04055XL
MANUFACTURER333-1D-31-A
SERIAL NUMBER276

 

here is another one

BATTERY 1
NAME HT03041XL
MANUFACTURER 333-54-5D-A
SERIAL NUMBER 9001
CHEMISTRY LION
DESIGN CAPACITY 41 753 mWh

 

From the reports I have looked at before I see a code for the manufacturer from which HP gets the battery.  I am not an expert on batteries and have seen only a few HP battery reports.  I believe this is your battery and the name should also be TIO4055Xl.  This is the first HP battery report I have seen where "HP" is actually listed as the manufacturer.

 

Whoever programmed your battery failed to program a serial number.

 

Did you do a calibration?

Can you run the UEFI diagnostics and test the battery?


Tap the ESC key after powering on. Tap it once a second after you see the LEDs on the keyboard flash. When you see the startup menu, press F2 to run diagnostics.

If a component fails during the UEFI test then Click here to check warranty

If the battery is not listed then possibly it is in the updated version of UEFI diagnostics.

HP releases newer UEFI diagnostics periodically.
When you select F2 during boot you are requesting UEFI diagnostics.
There is an updated diagnostics package Click Here
Look for the phrase 'issues outside the OS',
Expand the '+' symbol and click the DOWNLOAD button.
The version of the UEFI diagnostics is shown at the left of that DOWNLOAD button.
When you press F2 to run diagnostics please ensure the version is the new one.

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
HP Recommended

ok first i will do the calibration and the i will do the diagnostics 

 

and currently my laptop sometime doesn't turn on battery and last when i used it the battery was 68 and now when i turned on my laptop it showed 100  and i didn't charge my laptop in that duration if after calibration if it doesn't  fix will there be a way to fix this i am very tensed about this laptop 

HP Recommended

Screenshot 2025-02-09 214533.png

HP Recommended

That look good and shows the proper part number unlike that battery report.  I am not sure what the problem is.

maybe a calibration will fix it.

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.