Battery issue

[Sri_Mano]

Hi,

I've bought this laptop and it happened 15 days. But the battery is not stable for me. Im do gaming as well as my college works and some editing. Every time I was using my laptop by connecting the charger when im doing heavy tasks. But when Im seeing the youtube and browsing at that time also the battery gets reduced more. I've checked the battery's health using the hp diagnostics and it shows the status of battery is good. What can i do.

MY LAPTOP SPECFICATIONS:

AMD RYZEN 5 5600H ( 6 CORE, 12 THREADS )

8GB RAM KINGSTON 3200MHz

GTX 1650 4GB GRAPGICS CARD

512 GB SSD

WINDOWS 11

Battery type

3-cell, 52.5 Wh Li-ion polymer

Power supply type

150 W Smart AC power adapter

[Nal_NR]

Hi @Sri_Mano,

Welcome to the HP Support Community. 

I'd like to help!

If your HP laptop's battery drains quickly while you're watching YouTube videos and browsing the web, it can be considered normal, depending on various factors:

Power-Hungry Tasks: Streaming videos and browsing can be power-intensive tasks, especially if you're streaming high-definition content or running multiple tabs with multimedia elements (e.g., ads, auto-playing videos). These tasks can consume a significant amount of CPU and GPU power, which leads to increased power consumption.

Screen Brightness: The screen brightness can significantly affect battery life. Watching videos or browsing with a very bright screen can drain the battery faster. Adjusting the screen brightness to a lower level can help conserve battery life.

Background Processes: There may be background processes and apps running that you are not aware of, which can also consume power. Make sure to close unnecessary apps and browser tabs to reduce this.

Power Settings: Check your laptop's power settings. You can adjust power plans in your computer's settings to optimize battery life. There are usually power-saving or battery-saver modes that can help extend battery life.

Background Updates: Sometimes, Windows or other software may be downloading updates in the background, which can use up power.

Hope this helps! Keep me posted for further assistance.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

[Sri_Mano]

I've already done all the settings. But if I check the battery health status in bios it shows the battery health condition is good. Or it shows the status of battery is good. What can I do please help...

[Nal_NR]

Hi @Sri_Mano,

I do not see any issues with the battery as it shows the condition of the battery is good. 

However, if you wish to know more about it, you will need additional support from our internal teams in HP. For that to happen, we will give you additional instructions/information via Private Message.

Please check your inbox on the forums page for the private message.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!