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Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
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‎11-24-2024 05:08 AM

HP Recommended

I have hp victus ryzen 5 laptop when i comnect it to a charger it charge full within 1 minute how to resolve these issue

 

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1 REPLY 1

‎11-24-2024 06:36 AM

HP Recommended

It seems your HP Victus Ryzen 5 laptop is experiencing a battery calibration or hardware issue. Start by running the HP Battery Check tool in HP Support Assistant to assess the battery's health. Update your BIOS and power drivers via the HP Support website. If the problem persists, try performing a battery calibration (fully charge, discharge, and recharge) or test with another compatible charger. For hardware issues, contact HP Support or visit an authorized service center.

Dexter Hale
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