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HP Recommended
HP Pavilion 15-bc504tx
Microsoft Windows 11

My battery isnt working. Its continously showing 0% available. I wanna purchase a new one . But where and which one?

1 REPLY 1
HP Recommended

Hi @AffableShamik,
Welcome to HP Support Community. This is a great place to post questions and find answers.
Thank you for posting your query, I will be glad to help you.

 

I see that you want to purchase a new battery for your HP Pavilion 15-Bc504tx

 

The compatible batteries are:

1. Battery, 3-cell, 61 Wh, 5.37 Ah (15-bc300~15-bc399, 15-bc400~15-bc499 models) 

Part no: 849910-850 

2. Battery, 4-cell, 63 Wh, 4.11 Ah (15-bc400~15-bc499, 15-bc500~15-bc599, 15-dp0000~0999 models) 

Part No: 905277-855

 

I suggest that you contact HP Service Center in your location from this web link
Note: Select your country from the dropdown,  enter the city or postal code, select the product, change the radius, and click on search to locate the nearest HP Service center near your location.

 

Hope this helps.
Take care and have a good day.

 

Please click “Accepted Solution” on my public post if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Rainbow23 - HP Support.
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