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HP Recommended
HP OMEN 17-w213no

So ive read some posts here about the "bulge".

Just exactly when the warranty expired the laptop started to get a bulge and my keyboard stopped working.

I do montlhy maint, cleaning/dusting inside etc.. 

So now Im waiting for the battery to explode in my face while Im playing.

 

Ive had my other gaming laptop for soon over 8 years and its still going strong, I guess Ill buy a RoG laptop again if I dont get compensation for your **bleep**ty construction. (Almost equal to Apples design).

 

So.. is there a chance I can get some help?

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Smcvc

 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP

View solution in original post

1 REPLY 1
HP Recommended

@Smcvc

 

 

I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.

I work on behalf of HP
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.