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- HP Community
- Gaming
- Gaming Notebooks
- Battery soon exploding in my 1300€ HP Omen 17-w213no

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08-26-2019 09:42 AM
So ive read some posts here about the "bulge".
Just exactly when the warranty expired the laptop started to get a bulge and my keyboard stopped working.
I do montlhy maint, cleaning/dusting inside etc..
So now Im waiting for the battery to explode in my face while Im playing.
Ive had my other gaming laptop for soon over 8 years and its still going strong, I guess Ill buy a RoG laptop again if I dont get compensation for your **bleep**ty construction. (Almost equal to Apples design).
So.. is there a chance I can get some help?
Solved! Go to Solution.
Accepted Solutions
08-26-2019 09:47 AM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.
08-26-2019 09:47 AM
I have brought your issue to the attention of an appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post personal information (serial numbers and case details).
If you are unfamiliar with how the Community's private message capability works, you can learn about that here.
Thank you for visiting the HP Support Community.