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‎04-22-2021 08:00 PM - edited ‎04-22-2021 08:01 PM

HP Recommended
Product: HP OMEN 15-ax248tx
Operating System: Linux

Hello there,

The location to the right of the trackpad is bulging up significantly which is where the battery is located, so I assume the issue is with a swollen battery. My warranty has expired.

Below I attached my laptop model number, how do I contact HP to change the battery. 

15-ax248TX
ProdID 1HQ29PA#ACJ

 

WhatsApp Image 2021-04-23 at 6.56.19 AM.jpeg

Thanks

1 REPLY 1

‎04-23-2021 02:43 AM

HP Recommended

I searched it on HP's official website, and they don't seem to sell this battery anymore. But other online stores sell this battery,

https://www.cdrtd.com/products/laptop-battery-for-15-ax000-15-ax210ms-15-ax210nr-15-ax243dx-15-ax250...

It should be available on Amazon.

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