Battery wont charge

[Magnus2202]

Suddenly my battery stopped charging. It is stuck at 9%. If i disconnect the power adapter it will use the remaining of the battery. Tried running a digonostic on the HP Battery checker and got an OK where it says the battery cells charges and uncharges. Tried also to use device manager and uninstall Microsoft AC Adapter and Microsoft ACPI-Compliant. Dont think it is the power adapter since it runs perfectly when it is connected, with the exception of not charging the battery. Tried checking for loose cable to the adapter and changing power source without it helping. So now i am very confused if this is fault is software, battery or power adapter.

[A4Apollo]

Hi! @Magnus2202, 

Have you tried charging your laptop using a different adapter or battery?

Were there any recent windows update on the PC?

Try updating the BIOS and chipset drivers on the PC to the latest version and check if it helps. 

Try updating the BIOS using this link. Click Here

Also, update the chipset drivers on the PC using this link. Click Here

Run Power Troubleshooter.

On Cortana, enter  Troubleshooter then select Troubleshooting.
Click Improve power usage to open the window, then click Next. 
This should run the troubleshooter and can fix any detected issues. You may try restarting your computer and charge your battery again.

Also, Try calibrating and run a battery test on the laptop.

Refer this article to know more information about calibrating and testing the battery. Click Here

Lastly, try running a battery test on the PC from the F2 system diagnostics page. 

Refer this article to know more information about running system diagnostics on your PC. Click Here

Let me know how it goes!

Happy Weekend! 🙂

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