Battery

[Sacred989]

The yellow light of charging indicator is blinking continuously whether i plug it in or or out. And my laptop is mot charging well even it shows plugin sign in the battery indicator. What should I do now 

[A_Gayathri · Accepted solution]

Hi @Sacred989,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

Here are some steps to troubleshoot the battery issue on your HP Victus 15:

 

Step 1: Check the Power Adapter and Connections

1. Ensure the power adapter is securely connected to both the laptop and the power outlet.
2. Inspect the power cord and adapter for any visible damage.
3. Try using a different power outlet.

Step 2: Perform a Hard Reset

1. Shut down the laptop completely.
2. Disconnect all external devices and unplug the power adapter.
3. Press and hold the power button for 15-20 seconds.
4. Reconnect the power adapter and try to turn on the laptop.

Step 3: Update BIOS and Drivers

1. Go to the HP Support website.
2. Enter your laptop's model number and select the correct operating system.
3. Download and install the latest BIOS update and battery drivers.

Step 4: Run HP Diagnostics HP PCs - Testing for hardware failures

1. Restart the laptop and press Esc repeatedly to enter the Startup Menu.
2. Press F2 to enter the HP PC Hardware Diagnostics UEFI.
3. Select Component Tests > Power > Battery and run the battery test.

Step 5: Check Windows Power Settings

1. Go to Settings > System > Power & sleep.
2. Click Additional power settings.
3. Ensure that the power plan is set to Balanced or HP Recommended.
4. Click Change plan settings > Change advanced power settings.
5. Expand Battery and review the settings to ensure they are appropriate.

Step 6: Test with Another Charger (if available)

If you have access to another compatible charger, try using it to see if the issue persists.

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.