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‎04-02-2022 08:31 AM

HP Recommended

I don't know anything about computers and the technical aspects of them.  I use them for office and business applications.

 

In saying that, I went to Best Buy, told them I needed a computer that was fast and had storage space.  

 

I ended up with this Omen laptop that shortly wouldn't make updates because there was not enough storage to do so.

 

I have an external drive to store documents on but it got old fast trying to tote it around and keep plugging it in.  

 

Can I easily upgrade the storage space or do I just have to eat it and get another one.

 

Also, sorry for the two part question, but what is the "data" drive, why does it only have 7 out of almost 1000 Gb used and can it be accessed and used for the purposes I am seeking?

 

Thanks

 

 

 

 

 

Category:
1 REPLY 1

‎04-03-2022 08:21 AM

HP Recommended

@ljmann80

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:

  • What is the product number of your device? Use this link to find it: http://support.hp.com/us-en/document/c03754824
  • Could you please share the picture of the storage drive space or the Error message?
  • What is the operating system?

Keep me posted for further assistance.
 

ECHO_LAKE
I am an HP Employee

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