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HP Recommended
HP Omen dc1-dc1000ne
Microsoft Windows 10 (64-bit)

On 26/5/2021 I did an update for the bios(HP Firmware Pack(Intel Processors) SoftPaq number: sp113709 v. F.22) as shown in the picture but when I restarted the laptop in the middle of the progress the screen went black for almost 20 mins and when I powered it off it did the same thing again then the third time I powered it off and it displayed that the recovery was complete and of course the update wasn't done. 

Should I try to update it again or wait for the new version?

Side Note: I was updating feature windows update too.

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1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

HI@miretteamin, Welcome to the HP Support Community!

 

Request you to follow the below troubleshooting steps from the document:-

 

I understand that you're unable to update the BIOS HP Omen Dc1-Dc1000ne   and it needs to download one by one and needs to restart the computer to make sure the Adapter or Charger needs to be connected,

 

Please click on the hyperlink below to install 

 

 

HP Consumer Notebook PCs - Updating the BIOS

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

View solution in original post

1 REPLY 1
HP Recommended

HI@miretteamin, Welcome to the HP Support Community!

 

Request you to follow the below troubleshooting steps from the document:-

 

I understand that you're unable to update the BIOS HP Omen Dc1-Dc1000ne   and it needs to download one by one and needs to restart the computer to make sure the Adapter or Charger needs to be connected,

 

Please click on the hyperlink below to install 

 

 

HP Consumer Notebook PCs - Updating the BIOS

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

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