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The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.

‎04-14-2025 11:57 AM

HP Recommended

Bios automatic update caused my computer to continuously think in the start up screen. I have restarted it over 15 times and the issue persists. It has been over two hours, and I cannot access my work files.  I tried to un-installed the updates but the computer rejected it! Please help!!!!

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1 REPLY 1

‎04-16-2025 02:21 AM

HP Recommended

Hi @User0923,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand you have trouble using the pc after the BIOS update and are not able to uninstall it. Sorry to hear about the trouble you are facing.

Let's try a BIOS Restore on the pc this will try to put back the working BIOS on the PC, later you can install the latest BIOS.

BIOS Restore :
1) Shut down the computer, keep the  charger plugged
2) Hold down the Windows and B button together while the computer is still turned off.  
3) Turn on the computer and continue to hold the Windows and B buttons until a BIOS Recovery screen appears.  
4) Follow the on-screen instructions and click on OK

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, as it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

VikramTheGreat

HP Support

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