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- HP Community
- Gaming
- Gaming Notebooks
- Black Screen with White Pixel Boxes

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07-08-2020 04:52 AM
My Screen Turns into Black suddenly and some random Pixel Boxes are been displayed on my screen. I don't know why.... Please help me to resolve this issueThis is happening frequently.
I am using Windows 10 64bit (Home) Original
07-10-2020 10:29 AM
Welcome to HP Community
I have gone through your Post and would like to help
Please check in the BIOS and let me know if you face the same issue
Shut down the Notebook and upon restarting keep tapping on F10 till you see System Configuration page ( BIOS )
If the issue persists in BIOS, please contact HP Support for Service Options
1) Click on this link - www.hp.com/contacthp/
2) Select your product type below.
3) Enter the serial of your device.
4) Select the country from the drop-down.
5) Select the chat or get phone number options based on your preferences.
6) Fill the web-form and proceed further.
Thank you
If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
KrazyToad
I Am An HP Employee