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Jadzana100
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Message 1 of 2
1,486
Flag Post

Black Screen

HP Recommended
OMEN by HP 15-ax200 Laptop PC series

My HP OMEN, shows there is power but the screen is black and the CAPS lock key is blinking a code. 

1 REPLY 1
KrazyToad
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post
HP Recommended

@Jadzana100

 

Welcome to HP Community

 

I have gone through your Post and would like to help

 

Please perform a Power Drain and check if that helps. Link: https://support.hp.com/in-en/document/c01684768

 

If the issue persists please contact HP Support for Service Options


Click on this link - www.hp.com/contacthp/ and select your Country to get the Contact details for HP Support
 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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