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- Black screen after I cleaned the keyboard

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04-28-2024
03:54 AM
- last edited on
05-14-2024
12:05 PM
by
JessikaV
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-s0000 (76T54AV)
I have some troubles with my hp victus. After I cleaned the keyboard the screen got black, I think I pressed some buttons, since then I have pressed all of them and the screen didn't came back. When I'm starting the laptop, I can see the victus logo and I can hear the sound it makes when you open the laptop. After the victus logo the screen goes back black.
I want to add that the laptop it's 2 weeks old.
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