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HP Recommended
OMEN by HP 16.1 inch Gaming Laptop PC 16-wf0000 (755F7AV)
Microsoft Windows 11

I was just booting up a game on steam and then all of a sudden the screen has gone black and the keyboard lights have gone off. I can still hear the fans running make it sound as if the laptop is still on but it won't turn on . I have tried force turning it on with the power button but nothing happend . I had this issues last time but it some how turned back on again after a while . I don't really understand why this happened because I checked my driver's after the last time ,updated them all but still had this issue.

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