Blank screen on boot up

[DrDoctor1]

Hi people,

looks like I have some issues booting up my HP Pavilion Gaming Laptop 15-dk0xxx.
When I press the power button to turn it on, nothing happens, it's just blank screen,
HP logo doesn't show up either, so it does nothing.
There is sound from it (fans and all that hardware stuff) and the LED lights turn on.
I hold the power button to turn it off and try again, sometimes it does turn, sometimes it doesn't.
I don't even know where to look for solution for this or is it a serious problem or what the problem might be,
Windows is updated, BIOS is updated, all drivers all updated.

[Riddle_Decipher · Accepted solution]

@DrDoctor1 Here's what you need to do, to identify the issue and resolve it accordingly:

• check if it works fine on an alternate/external monitor.
  • If it works fine on an alternate screen, please Perform a hard reset, Attempt a BIOS recovery  and then, Run the System Diagnostics tests.
  • For more steps: click here

P.S: Welcome to HP Community 😉

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