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DrDoctor1
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Message 1 of 2
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Solved!

Blank screen on boot up

HP Recommended
HP Pavilion Gaming Laptop 15-dk0xxx
Microsoft Windows 10 (64-bit)

Hi people,

looks like I have some issues booting up my HP Pavilion Gaming Laptop 15-dk0xxx.
When I press the power button to turn it on, nothing happens, it's just blank screen,
HP logo doesn't show up either, so it does nothing.
There is sound from it (fans and all that hardware stuff) and the LED lights turn on.
I hold the power button to turn it off and try again, sometimes it does turn, sometimes it doesn't.
I don't even know where to look for solution for this or is it a serious problem or what the problem might be,
Windows is updated, BIOS is updated, all drivers all updated.

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Riddle_Decipher
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@DrDoctor1 Here's what you need to do, to identify the issue and resolve it accordingly:

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

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1 REPLY 1
Riddle_Decipher
HP Support Agent
HP Support Agent
31,166 30,826 2,619 4,015
Message 2 of 2
Flag Post
HP Recommended

@DrDoctor1 Here's what you need to do, to identify the issue and resolve it accordingly:

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
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