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Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
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‎02-16-2020 12:46 PM

HP Recommended
Product: Omen 17-w273nr
Operating System: Microsoft Windows 10 (64-bit)

Battery is swollen but HP authorized dealer/repair facility cannot source a new one.  Is there a recommended 3rd party manufacturer that makes them?

1 person had the same question
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‎02-16-2020 01:17 PM

HP Recommended
@ScBeller wrote:

Battery is swollen but HP authorized dealer/repair facility cannot source a new one.  Is there a recommended 3rd party manufacturer that makes them?

@ScBeller 

 

They could not find it, well we are dead in the water. It use part # 853294-855. Please try

 

        https://www.amazon.com/17-w110ng-HSTNN-DB7M-852801-2C1-853294-855-853294-850/dp/B07TXH3NF8

 

Regards.

BH
***
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2 REPLIES 2

‎02-16-2020 01:17 PM

HP Recommended
@ScBeller wrote:

Battery is swollen but HP authorized dealer/repair facility cannot source a new one.  Is there a recommended 3rd party manufacturer that makes them?

@ScBeller 

 

They could not find it, well we are dead in the water. It use part # 853294-855. Please try

 

        https://www.amazon.com/17-w110ng-HSTNN-DB7M-852801-2C1-853294-855-853294-850/dp/B07TXH3NF8

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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‎03-01-2020 11:56 AM

HP Recommended

I knew the part number, it was on the sticker on the old battery.  But a search with HP Support parts-finder doesn't find it.  In fact, it doesn't even recognize OMEN laptops larger than 15.  REALLY disappointing that HP can't seem to support their own products at times.

 

Thanks for the link - I just ordered one, it will be here on the 5th.

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