• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Locked

‎09-13-2017 02:31 PM

HP Recommended
Product: OMEN by HP - 15-ce002no
Operating System: Microsoft Windows 10 (64-bit)
Brand new PC gets blue screen "bad pool header" completely random.After rebooting and logging in just a blank screen with the cursor is visible. After more than 5 minutes the start menu appears.

This is not amazing and obviosly I am not the only utser affected by this.
HP what is the solution?
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-13-2017 07:34 PM

HP Recommended

Read: https://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/SOLVED-For-everyone-who-is-having-black-screen...

 

for a "bypass" for your HP OMEN.

 

 

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎09-13-2017 07:34 PM

HP Recommended

Read: https://h30434.www3.hp.com/t5/Desktop-Boot-and-Lockup/SOLVED-For-everyone-who-is-having-black-screen...

 

for a "bypass" for your HP OMEN.

 

 

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.