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HP Recommended
HP Pavilion Gaming Laptop 15-cx0058wm
Microsoft Windows 10 (64-bit)

My wife Laptop when she turns it on today shows a black screen with the following:

 

Boot device not found

Please install an operating system on your hard disk.

Hard Disk (3FO)

F2 System Diagnostics

 

I did every suggested step recommended on the blogs, F2, F10, F1

 

Version 1.24.0.0-BIOS

 

 

1 REPLY 1
HP Recommended

@jgotay

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • Step 1: Perform a hard reset  (do not skip any troubleshooting steps if you feel steps are repeating) 
  • Step 2: Restore BIOS default settings
  • Step 3: Test the hard drive using HP PC Hardware Diagnostics
  • Step 4: Reseat the hard drive
  • Step 5: Perform an HP System Recovery
  • Click here: https://support.hp.com/in-en/document/c01443463 to complete the troubleshooting steps. 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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