cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents and videos on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
The HP Calculator Community Message Board is moving. While we prepare for the move, we are unable to accept new postings. During the move, you can look for help from other users by visiting https://www.hpmuseum.org/ . Or if you need technical support for your calculator visit: HP Calculators. .
jgotay
New member
1 0 0 0
Message 1 of 2
142
Flag Post

Boot device not found - Hard Disk 3FO

HP Recommended
HP Pavilion Gaming Laptop 15-cx0058wm
Microsoft Windows 10 (64-bit)

My wife Laptop when she turns it on today shows a black screen with the following:

 

Boot device not found

Please install an operating system on your hard disk.

Hard Disk (3FO)

F2 System Diagnostics

 

I did every suggested step recommended on the blogs, F2, F10, F1

 

Version 1.24.0.0-BIOS

 

 

1 REPLY 1
Echo_Lake
HP Support Agent
HP Support Agent
26,648 26,582 1,251 1,291
Message 2 of 2
Flag Post
HP Recommended

@jgotay

Thank you for posting on HP Support Community.
 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

  • Step 1: Perform a hard reset  (do not skip any troubleshooting steps if you feel steps are repeating) 
  • Step 2: Restore BIOS default settings
  • Step 3: Test the hard drive using HP PC Hardware Diagnostics
  • Step 4: Reseat the hard drive
  • Step 5: Perform an HP System Recovery
  • Click here: https://support.hp.com/in-en/document/c01443463 to complete the troubleshooting steps. 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation