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‎12-11-2019 10:22 AM

HP Recommended
Product: HP Pavilion Gaming Laptop 15-cx0xxx
Operating System: Microsoft Windows 10 (64-bit)

I bought  the above laptop  HP Pavilion Gaming Laptop 15-cx0xxx earlier this week. I was surprised to see the warranty as already expired. On trying to dispute this the form does not recognise the product number so i can not progress to the next step.

thanks for any advice.

 

phil

4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎12-11-2019 10:58 AM

HP Recommended

Hi @Philb100

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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1 REPLY 1

‎12-11-2019 10:58 AM

HP Recommended

Hi @Philb100

 

Welcome to the HP Support Community. 

 

Please look for a private message from me requesting additional information. Keep in mind not to publicly post personal information (serial numbers and case details).

 

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

 

Thank you for visiting the HP Support Community.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

Was this reply helpful? Yes No
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