Box Artifacts on my new omen 16

[SAIMQ350]

Hello,

I have bought omen 16 

Ryzen 9, AMD radeon rx 6600m 

1tb ssd 16 gb ram varient 

Since i bought laptop for 3d modelling

I installed 3d modelling softwares

I started facing crashes with software

1. Solidworks

2. PTC Creo 

3. Blender 

Did complaint on hp got my mother board change of new laptop still now solution 

As this is a premium range laptop didn't expect to be having this problems 

If anything happens to me HP will be responsible as i am complaining this issue Since i bought my laptop 

Need help 

 

 

 

 

 

 

[ub6424]

Hello @SAIMQ350 

Sorry to hear that you are having problems ... I would like to help you.

Let me check your current system configuration.

(1) Run    msinfo32

- Select <System Summary>:

--->>> Copy/screenshot/paste following key/value pairs:

OS Name

Version

System Model

System SKU ( equals HP product number (p/n) )

Processor

BIOS Version/Date

(2) Start Windows <Device Manager>

- Expand <Display adapters>

- Expand <Network adapters>

--->>> Send screenshot

(3) Please report your results

[SAIMQ350]

[ub6424]

Hello @SAIMQ350 

(1) Create Windows system <restore point>

How to Create a System Restore Point on Windows 10 or Windows 11

System Restore is a feature designed to create a snapshot of the current working state and save it as a "restore point" when important changes are detected on your computer. If a critical problem occurs after installing an update, driver, or app, or after modifying the system settings incorrectly in the Registry, you can use a restore point to revert your laptop or desktop computer to an earlier point to resolve the issue without losing your files.

(2) Download and install / update

NVIDIA Graphics Driver

30.0.15.1179 Rev.A

1019.4 MB

Apr 11, 2022

AMD High-Definition Graphics Driver

30.0.14024.3 Rev.B

761.1 MB

Mar 17, 2022

Download

(3) Download and install from Microsoft Apps Store

HP PC Hardware Diagnostics Windows

or

HP PC Hardware Diagnostics Windows v1.8.2.0

(4) Restart Windows

(5) Run <HP Diagnostics for Windows>

- Perform <all> tests

(6) Please report your results ( error messages, take screenshots )

( if serial number, device id, UUID, System Board CT Number is displayed, please blur )

[SAIMQ350]

i have amd graphic card how can i install Nvidia drivers ? 

[ub6424]

Hello @SAIMQ350 

I corrected the previous post.

Keep me updated

Kind regards