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Brand New Hp Pavilion 15 Gaming Random FPS drops and freezes in games that hold around 100-200 FPS

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Microsoft Windows 10 (64-bit)

So i've got a brand new HP pavilion 15 gaming-ec0061nu. Basically a very powerful laptop... But from the very beginning every game i play haves random FPS drops and freezes... Ok i reinstalled Windows on my SSD because firstly i installed it on my HDD i thought that was the big deal because  everything continued to run with high fps but most importantly no fps drops just smooth butter even on the most demanding games with the max settings. ok but after a few days it started again i reinstalled windows again it started working again as well the nvidia graphics drivers had an update and i thoght that was the deal this time. Well nope  now again the same thing happend nvidia drivers are up to date i did many "solutions" from HP forums youtube and so on but nothing helped and now all my games have fps drops and i start to wonder if the laptop is faulty or there is a real solution to it? Thanks in advance!

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Welcome to HP support community.


I appreciate that you've attempted the steps mentioned and I'll be more than glad to help you out: 


Right-click your desktop background and select NVIDIA Control Panel. You can also find this tool by performing a Start menu (or Start screen) search for NVIDIA Control Panel or by right-clicking the NVIDIA icon in your system tray and selecting Open NVIDIA Control Panel. 


To quickly set a system-wide preference, you could use the Adjust image settings with the preview option. For example, if you have old hardware that struggles to play the games you want to play, you may want to select “Use my preference emphasizing” and move the slider all the way to “Performance.” This trades graphics quality for an increased frame rate. 


By default, the “Use the advanced 3D image settings” option is selected. You can select Manage 3D settings and change advanced settings for all programs on your computer or just for specific games. NVIDIA keeps a database of the optimal settings for various games, but you’re free to tweak individual settings here. Just mouse-over an option for an explanation of what it does. 


If you have a laptop with NVIDIA Optimus technology — that is, both NVIDIA and Intel graphics — this is the same place you can choose which applications will use the NVIDIA hardware and which will use the Intel hardware. 


For more assistance, please check a similar HP Forums post (Resolved): Click here    

(Though the header is different the steps will help get you a fix). 


I hope that helps.

To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.


I am an HP Employee

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