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Francesco_M
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Brand new Omen 15 -> high CPU temperature

HP Recommended
Omen 15-dc1450nz
Microsoft Windows 10 (64-bit)

I started just yesterday using this laptop, and yet playing WoW the CPU goes up to 95C or more (with recommended graphic options). I would like to ask for suggestions on how to keep the temperatures lower, and whether this behavior is normal.

Thanks,

Francesco

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Echo_Lake
HP Support Agent
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@Francesco_M

Thank you for posting on HP Support Community.

 

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

Firstly, perform Windows Update and HP Support Assistant: (do not skip any troubleshooting steps if you feel steps are repeating) 

To check for updates now, select the Start button, and then go to Settings  > Update & security  > Windows Update, and select Check for updates.

Install updates from HP Support Assistant: Go to Download HP Support Assistant to install the tool.

  1. To open HP Support Assistant, double-click the HP Support Assistant icon https://support.hp.com/doc-images/932/c05040382.jpg.
  2. Click My devices in the top menu, and then click Updates in the My PC or My notebook pane.
  3. Click Check for updates and messages to scan for new updates.
  4. Review the list of updates. Updates with a yellow information icon are recommended. Updates with a blue information icon are optional.
  5. Click the update name for a description, version number, and file size.
  6. Select the box next to any updates you want to install, and then click Download and install.

And, also BIOS Update: Follow steps from the link: https://support.hp.com/in-en/document/c00042629

 

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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Sebastian96
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Hi Francesco_M,

 

Try and undervolt your CPU, I did that on mine's and now is running on 35C - 40C while idleing and like 70C - 80C when gaming for long periods of time and really demanding games .

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