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Kimmy09
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Message 1 of 2
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Brand new hp omen camera grainy and not sharp

‎03-28-2021 01:01 AM

HP Recommended
Product: Omen 15-en0054tx

My brand new omen out of the box camera is grainy and not sharp. I have tried all sorts of lighting and camera settings and it is rubbish. There is no protective film over lens. Might have been a bad omen to purchase this over

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Photoray002
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Message 2 of 2
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‎03-28-2021 02:35 AM

HP Recommended

@Kimmy09 

If as you say its really blurry, I would contact HP warranty and put in a claim if you're not satisfied. Or if from a walk in store, take it back for an exchange.

HP built in webcams never were anything to get excited over, but yours might be worse than normal.

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