Brand new laptop keep asking me to calibrate battery.Done it once.Doing it again now.

[geslik]

Hi.I have bought a laptop on thursday.It came yesterday.And since then i spent the night trying to solve the calibration.Now i discharged it again.And going to charget it again.Just now.Could it be defective battery?It says is 6 months old.I bought it from xsonly shop online.Came boxed as it would from shop.All seems ro be ok.Apart from this.And its annoying.Its brand new..probably tho.Any idea what to do?

I read some other posts..And the reply was new laptop doesnt need calibrate..dont do it..so right now i am just stuck.

Thanks for suggestions.Cant call anybody on saturday so will have to probably return it.

[Elohi_NR]

Hi @geslik ,

Welcome to the HP Support Community.

I'd like to help!

I appreciate your efforts in trying to resolve this issue by performing the necessary troubleshooting steps.

This might require one-on-one interaction to fix the issue.

As we have limited support boundaries in the support community as of now. I would request you to contact our HP Support Engineers who should be able to sort this out. 

I've sent you a private message with further instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link.

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers!