Broken Fan on HP Omen

[BagOWine]

I have an issue with my OMEN as to where the fan has started making a loud growling/rumbling noise. I initially cleaned out the dust from the fan to no avail, and then got in contact with HP support on twitter who asked me to do a BIOS update which made 0 difference. Since whilst trying to inspect the fan to see if i could see anything trapped i managed to break off 3 or 4 of the 'blades' by mistake (has made 0 affect on the sound of the fan). I believe im needing to have the fan replaced as it seems to be a hardware issue. Whilst my device is still in warranty, im assuming that due to my stupid mistake with breaking the fan that the warranty will not cover the issue of the fan needing to be replaced (I stand to be corrected?) so i am looking to purchase a replacement fan instead but i cannot for the life of me find the fan anywhere? I believe it to be a L62864-001 (again, stand to be corrected) but i cannot find this anywhere in the UK - any help?

[Echo_Lake · Accepted solution]

@BagOWine 

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/

And, also you can try with this: L62866-001 part number. Just enter the part number in Google search bar in order to locate the part. 

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

[BagOWine]

Perfect! Thankyou so much for your help

[Echo_Lake]

@BagOWine

Thank you for posting back. 

Please reach out again for any further assistance.

Have a nice day ahead.