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‎07-22-2019 09:06 AM - edited ‎10-25-2019 08:14 AM

HP Recommended
Product: HP OMEN 15-dc0012ne

I broke the screen of my laptop it is 144hz refresh rate screen on Contacting HP they said   the part # of the Screen is  L10664-2D1

But a local authorised dealer said the part # of the screen is L24376-001

Can someone tell me which one is the correct part # ??? I want it to look amd feel the same as before after repair 

 

Laptop information is below 

Serial number :   [edited]

Product # : 5ET13EA

Model # HP Omen 15 dc0012ne 

 

 

 

 

Screenshot_20190722-190423_Gmail.jpg

 

1 person had the same question
3 REPLIES 3

‎07-22-2019 11:46 AM - edited ‎07-22-2019 11:48 AM

HP Recommended

Hello @int3rnal 

 

According to the Maintenance Manual that the dealer probably looked at, the L24376-001 part number is correct.

http://h10032.www1.hp.com/ctg/Manual/c06219881

 

I would advise you go with that one as its 144Hz and Gsync enabled as your original is.

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‎07-22-2019 10:09 PM - edited ‎07-22-2019 10:09 PM

HP Recommended

will it look and feel the same as before after replacement with this part number ?

can i order this online ?

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‎07-22-2019 10:35 PM

HP Recommended

HP doesn't sell them. You will have to use that part number and search for one online.

Try Laptopscreens.com, they usually carry most model number replacements.

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