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‎08-27-2023 06:35 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

I have a broken hinge on the right side of my laptop. You would think HP could make a reliable hinge system for their laptops. The hinge on a $1700 laptop that almost never leaves the house should not be broke whether it’s a year old or 10 years old. Can you even still get a new case to replace the damaged hinge assembly with and how ridiculously expensive will it be to replace it? I guess I’m just a little frustrated. The computer has been a great computer and the computing function still works marvelously. But I guess it’s just going in the trash because I can open and close it. Is HP going to step up to the plate And help people out with this poor hinge design?

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1 REPLY 1

‎08-28-2023 08:34 AM

HP Recommended

Hi @Hotrod6 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing issue.

 

I've sent you a private message with the instructions. In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name or simply click on this link

 

I hope this helps.

Take care and have a good day.

 

 

Treeko

HP Support


I am an HP Employee

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