• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
Locked

‎01-05-2021 01:51 PM

HP Recommended
Product: HP Pavilion Gaming Laptop 15
Operating System: Microsoft Windows 10 (64-bit)

My laptop has a intel core i5-8300H and a GTX 1050ti. The cpu boosts up to 3.98 GHz according to task manager when plugged in and it is stable at that speed when idle. Lately I have been experiencing slower speeds when plugged in and my speed goes from .89 GHz to 3.4 GHz when plugged in. I to music producing and gaming with this laptop and I haven't been able to since the cpu slows down when plugged in. I have replace the AC adapter and that didn't work, I have updated the BIOS and that didn't work, and I have updated drivers and that didn't work. When I am ever not plugged in the cpu speed stays around 3.6 to 3.9 GHz. I also went into the high performance power plan and changed the maximum processor state to 100%, but that didn't work either.  I'd love a solution to this! Thanks!

2 people had the same question
1 REPLY 1

‎01-06-2021 10:28 AM

HP Recommended

Also Intel XTU says that there is power limit throttling when I'm plugged in.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.