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HP Recommended
HP star wars special edition laptop
Microsoft Windows 10 (64-bit)

Hello,

 

I bought a HP star wars special edition laptop   in 2016, April. My 1 year warranty got void on 2017, April.

 

Now my laptop is dead, when looking at its symptoms I can confirm that it's a motherboard failure. It's should be replaced.

 

My question is,

1. if I bought the 3 year Carepack now worth 299$, will I get the warranty?

ie, from (April 2017 to April 2020)

 

2. If I will get the warranty then, does motherboard will cover in that carepack?

 

3. If I cannot use carepack or not covered motherboard in carepack then how can I buy a genuine part. As I cannot see motherboards in hp store.

 

It's very urgent, let me know the details

 

Thanks

 

Sree

MLM Software

1 REPLY 1
HP Recommended

@SreeIndia

 

The time to buy an extended warranty is before the computer is out of original warranty, and certainly before the computer dies and needs service.

 

Nonethless, except for providing a personal opinion on the subject, we cannot speak for HP.

 

Find the information you seek here:

 

Care Pack - Optional Coverage Plans

Enter your product number in the form to view available Warranty plans for your computer

 

Reminder

  1. Always verify phone numbers in the HP website information.
  2. Not your region?  Scroll to the bottom of the page and click Flag > change to your region

 

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Dragon-Fur

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