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Mungkorn
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Message 1 of 2
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Flag Post

Can I get my keyboard replaced and how much is it? (Thailand)

‎01-11-2021 08:40 PM - edited ‎01-11-2021 08:44 PM

HP Recommended
Product: HP Pavilion Gaming Laptop 15-cx0xxx
Operating System: Microsoft Windows 10 (64-bit)

I broke the O key mechanism and I accidentally pour grape juice on my keyboard a while ago. So when I press my keyboard, it is now sticky inside and the O key is very loose and likely to come out any time I press it. So basically I need a new keyboard replacement. (Every key is working but it's just not comfortable to type on)

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Echo_Lake
HP Support Agent
HP Support Agent
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Message 2 of 2
Flag Post

‎01-16-2021 08:04 PM

HP Recommended

@Mungkorn

Thank you for posting on the HP Support Community.
 

Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to contact our Support and our Support Engineers should be able to sort this out. HP Support can be reached by clicking on the following link: www.hp.com/contacthp/


Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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