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‎12-26-2021 11:04 PM

HP Recommended
Product: Pavilion Gaming 15 - ec2021nr
Operating System: Microsoft Windows 11

I bought a laptop (HP Pavilion Gaming 15 - ec2021nr) in the US and can I warranty it in Vietnam? 

minhluyen_0-1640585045690.png

 

Category:
1 REPLY 1

‎12-27-2021 02:31 PM

HP Recommended

@minhluyen 

 

It is very hard because

 

HP Global Warranty covers HP products at the level of standard warranty offered in the country in which it is used. For example, a product purchased in country "A" and moved to country "B" receives the current warranty coverage provided by country "B" (if that product is marketed or supported in country B).

 

That means HP in Vietnam may reject your claim because your machine is NOT available in VN

 

More info

 

           https://support.hp.com/us-en/document/bpr01266

 

Regards

BH
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