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HP Recommended
Pavillion - 15-ec1006na Gmaing Laptop
Microsoft Windows 10 (32-bit)

Hello, so i have a HP Gaming Laptop 15-ec1006na. 

I play fps based games using a monitor and separate keyboard with a mouse.

I have decided to buy a new monitor with a better refresh rate (165hz)

However since buying this monitor, i have found out that with HDMI cable i can only get a maximum 60hz.

Through a little amount of research i have gathered that using a USB-C to DP can make it so i can use a higher refresh rate, but whenever i plug it in, nothing seems to work.

So is the USB-C that is on my laptop the correct one for video output? if not, is there anything i can do to play with a higher refresh rate on my new monitor? 

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@TomJames2812 

 

Its specs

 

         https://support.hp.com/gb-en/document/c06839329

 

It has 1 SuperSpeed USB Type-C® 5Gbps signaling rate port which does not support Alt mode therefore you can't connect it to an external monitor.

 

It has High-definition multimedia interface (HDMI) v.2.0 + HDCP 2.2 supporting up to 4096 × 2160 at 60 Hz. The rule is resolution goes up refresh rate will go down and vice versa therefore you may be able to get 1920 x 1080 at 120Hz.

 

Regards.

BH
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2 REPLIES 2
HP Recommended

@TomJames2812 

 

Its specs

 

         https://support.hp.com/gb-en/document/c06839329

 

It has 1 SuperSpeed USB Type-C® 5Gbps signaling rate port which does not support Alt mode therefore you can't connect it to an external monitor.

 

It has High-definition multimedia interface (HDMI) v.2.0 + HDCP 2.2 supporting up to 4096 × 2160 at 60 Hz. The rule is resolution goes up refresh rate will go down and vice versa therefore you may be able to get 1920 x 1080 at 120Hz.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




>
HP Recommended

Thanks for your response and helping me understand my situation more. Will be going forward with getting a supporting HDMI cable for my needs in hope that it works like I want it to. 
 - Tommy 

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