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jlilly02
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Message 1 of 2
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Can not remove backplate from OMEN Laptop

HP Recommended
OMEN Laptop 17-cb0050nr
Microsoft Windows 10 (64-bit)

I have removed the 10 screws securing the backplate to the laptop and began gently prying it off starting from the upper left corner. Once I reached the bottom left corner, it became impossible to lift.

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Prométhée
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Message 2 of 2
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HP Recommended

Hello
did you proceed as indicated here, with the necessary tools?

Maintenance and Service Guide

Insert a plastic tool between the bottom cover and the computer chassis (1), and then flex and lift the edge of the bottom cover enough to separate it from the computer (2).

 



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