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- Can't dispute product warranty online

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10-11-2025 11:09 AM
I recently had some hardware issues with my OMEN laptop. However, the warranty start date is wrong, and now the HP website thinks that my warranty is expired. There is no option for me to dispute the warranty status online (I bought it commercially). How can I dispute the warranty?
10-11-2025 01:17 PM
Hi:
This forum is a peer to peer forum.
We do not work for or represent HP.
HP starts the warranty clock ticking the minute the PC leaves the assembly plant.
So the longer the time elapses from assembly date to the purchase date, the less time remains on the warranty.
Please contact HP customer service beginning at the link below and submit a support request to have the warranty start and end dates adjusted to the date you purchased the notebook.