Can't sign into HP Support website

[Muezick]

I bought a warranty on an HP omen laptop I bought from a friend. I've been trying to log into the HP support website to check the status of the warranty but it literally won't let me. I go through the sign in process and it just takes me back to the default support website still not signed in. yes i know my password works because I was signed in yesterday. it doesn't give any errors at all.

I tried from many different IPs, different web browsers, different computers, on my phone with or without the local WiFi. It always does the same thing

so what's the deal? I tried contacting chat support but the guy literally just ignored me for 15 minutes. 

[Dragon-Fur]

@Muezick 

I would guess you are referring to a SmartFriend subscription.

Regardless,

• I have submitted a request that someone take a look.
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[Riddle_Decipher]

@Muezick I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can learn about that here.

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