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Cant play games such as cs, apex, pubg..

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Pavilion notebook
Microsoft Windows 10 (64-bit)

When I bought the computer I asked for a computer that I could play games such as apex, pubg, cs and games like that, on. I have a great internet-connection and just using the internet works good. But when it comes to playing online-games its almost impossible because of the "lagging".  Is there anything I could do to make it work? Playing games like the sims and "non-online" games works without problem and everything goes fast.

Im not good at computers so if anyone has an answer for me, please dont use too complicated language, thanks!😂

HP Support Agent
HP Support Agent
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Thank you for posting on the HP Support Community.


Don't worry as I'll be glad to help, As we have limited support boundaries in the support community as of now.

I would request you to reach out to our HP Smart Friend Support and our Support Engineers should be able to sort this out. HP Smart Friend Support can be reached by clicking on the following link:

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

I am an HP Employee

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