Showing results for 
Search instead for 
Did you mean: 
New member
2 1 0 1
Message 1 of 3
Flag Post

Cant see Performance or Comfort Mode in the OMEN Gaming Hub

HP Recommended
OMEN Laptop 15-ek0xxx
Microsoft Windows 10 (64-bit)

Dear Community,


I own an HP OMEN Laptop (15-ek0XXX series). I have been waiting for my OMEN Gaming Hub to show the options "Performance Mode" and "Comfort Mode" for a while now. I keep my laptop updated from the HP Support Assistant App, Windows Updates and the Microsoft Store update. I recently installed an update for the Omen Gaming Hub SDK from the HP Support Assistant, which should have allowed more functionality, and then again from the Undervolting tab of the HP OMEN Gaming Hub. That was installed successfully and after my system restarted, I can set undervolting conditions. However, I still cant seem to see the Performance Mode and Comfort Mode options.

As per the document -
My laptop series (15-EK0XXX) is eligible for the performance and control modes.

Please advise, thanks!

Level 19
Level 19
90,535 90,412 11,627 24,920
Message 2 of 3
Flag Post
HP Recommended



Please update OGH, hope this helps



**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

0 Kudos
New member
2 1 0 1
Message 3 of 3
Flag Post
HP Recommended

Dear @banhien,


Thank you for your reply. As I mentioned before, Omen Gaming Hub, along with all drivers and windows updates are regularly updated and at this time, they cannot be updated further.


Please Advise.

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation