Caps lock blinking

[Tkuyita]

I have hp victus 16 s0011 and my problem is caps lock blinking . 5 long 3 short, what is my problem and how can i solve this ?

[Hawks_Eye]

Hi @Tkuyita 

Welcome to the HP Support Community! 

Thanks for posting your query! We're here to help you get back up and running.

The blinking pattern of 5 long and 3 short caps lock lights on your HP Victus 16 s0011 laptop indicates a hardware issue, specifically related to the system board or BIOS. 

Here's how you can address it:

 

Steps to Resolve:

Perform a Hard Reset:

• Turn off the laptop and disconnect all external devices (USB drives, peripherals, etc.).
• Unplug the power adapter and remove the battery (if removable).
• Press and hold the power button for 15 seconds to discharge residual power.
• Reconnect the battery and power adapter, then try turning the laptop on.

Restore BIOS:

• If the issue persists, attempt a BIOS recovery:
  • Turn off the laptop completely.
  • Press and hold the Win + B keys while also holding down the Power button for 2-3 seconds.
  • Release the Power button but keep holding the Win + B keys until you hear beeps or see the HP BIOS Recovery screen.
  • Follow the on-screen instructions to restore the BIOS.

Run Hardware Diagnostics:

• HP laptops often have a built-in diagnostic tool. Press F2 during startup to access the HP PC Hardware Diagnostics.
• Run a full system test to check for hardware issues.

If this solution hits the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 

Take care, and have an amazing day!

Regards, 

Hawks_Eye

[Tkuyita]

Thanks for the answer but couple days ago i find the problem. I switched rams (i have 2x8) and its not worked then i tried with 1 ram it worked.

Now its not the main subject but i want to ask you:

What can i do next?

[Hawks_Eye]

Hi @Tkuyita

You are Welcome!

Since you've identified that the problem is linked to your RAM configuration, here's what you can do next:

1. Test RAM Modules

• Test each RAM module individually in different slots to confirm if one of the modules or slots is faulty.
• If one module works fine but the other doesn't, the problematic module may need replacement.

2. Check RAM Compatibility

• Ensure the RAM modules are compatible with your laptop. HP Victus 16 typically supports DDR4-3200 MHz RAM. Using incompatible RAM can cause errors.
• Refer to the HP Support Community for detailed compatibility information.

3. Update BIOS

• Visit the HP Support website to check for BIOS updates for your laptop. Updating the BIOS can resolve hardware compatibility issues.

4. Run Hardware Diagnostics

• Use the built-in HP PC Hardware Diagnostics tool:
  • Restart your laptop and press F2 during startup.
  • Run a full system test to check for hardware issues.

If this solution hits the spot, please come back and click "Accepted Solution" to help others find the answer. And if you'd like to say thanks, select "Yes" on the bottom left of the public post, as that would make our day! 😊

Take care, and have an amazing day!

Regards, 

Hawks_Eye