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‎09-18-2020 01:07 PM - edited ‎09-18-2020 02:13 PM

HP Recommended
Product: Pavilion 15 ec0802no
Operating System: Microsoft Windows 10 (64-bit)

My laptop comes with 8GB of ram and 2GB is reserved for the Vega graphics which I don't really need since this laptop has a 1050 card. I want to change the BIOS settings to turn down the reserved memory. I bought this laptop today and if I can't under for any reason get the BIOS advanced settings unlocked, I'll just return this garbage.

 

With only Google Chrome open my available ram is only 2GB which is way too low.

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎09-18-2020 02:48 PM

HP Recommended

@mylappiesucks 

 

The specs of your machine is

 

             https://support.hp.com/au-en/document/c06638758

 

1. You can't change in BIOS,

2. Your machine has  AMD Ryzen™ 5 3550H (2.1 GHz base clock, up to 3.7 GHz max boost clock, 4 MB L3 cache, 4 cores). 

That is a known issue which is related to AMD processors. Please check the following article:.


                 https://support.hp.com/us-en/document/c06526774


And from Microsoft PlayReady.


                 https://www.microsoft.com/playready/overview/


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎09-18-2020 02:48 PM

HP Recommended

@mylappiesucks 

 

The specs of your machine is

 

             https://support.hp.com/au-en/document/c06638758

 

1. You can't change in BIOS,

2. Your machine has  AMD Ryzen™ 5 3550H (2.1 GHz base clock, up to 3.7 GHz max boost clock, 4 MB L3 cache, 4 cores). 

That is a known issue which is related to AMD processors. Please check the following article:.


                 https://support.hp.com/us-en/document/c06526774


And from Microsoft PlayReady.


                 https://www.microsoft.com/playready/overview/


Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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