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HP Recommended
Hp omen 17
Microsoft Windows 10 (64-bit)

Hi,

I keep trying to change my resolution in games from 1080p to 4k while connected to a 4k TV but the highest I can go to is still 1080p. Is there a way to increase this to 4k in any game as I am able to set the resolution in my windows settings to 4k and also able to watch 4k videos on YouTube.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Adxm 

 

The series has

 

   High-definition multimedia interface (HDMI) v.2.0 + HDCP 2.2 supporting up to 4096 × 2160 at 60 Hz

 

You should be able to get 4K @ 60Hz thru HDMI port.

 

Now, please try a normal 4K MP4 file first. If no problem, you have to work out your games setup.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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3 REPLIES 3
HP Recommended

@Adxm 

 

What is your HP Omen 17 and how do you connect them ? Please note: many games allow you to setup resolution and fps. Remember: resolution goes up, refresh rate will go down same as fps goes down. Therefore you may not be able to set higher resolution to get designed refresh rate.

 

Regards.

 

 

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




HP Recommended

Thank you for replying.

I connect them via hdmi cable and I have a omen 17 cb0591na. I usually get relatively high refresh rates at 1080p but would like to try gaming at maybe 4k 30 or 4k60 at lower settings. The games that I am trying them with are GTA V, the witcher 3 and forza horizon 4.

HP Recommended

@Adxm 

 

The series has

 

   High-definition multimedia interface (HDMI) v.2.0 + HDCP 2.2 supporting up to 4096 × 2160 at 60 Hz

 

You should be able to get 4K @ 60Hz thru HDMI port.

 

Now, please try a normal 4K MP4 file first. If no problem, you have to work out your games setup.

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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