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Does your laptop battery charge only when the laptop is turned off? Click here to view the solution
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‎11-03-2018 01:45 PM

HP Recommended
Product: W2N32UA#ABA
Operating System: Microsoft Windows 10 (64-bit)

I need help on this i plug in my charger for my laptop but it doesnt show me that it is changing at all

1 REPLY 1

‎11-04-2018 02:29 AM

HP Recommended

Hello @need_help4

 

With your laptop pluged in, turn it on and rapidly tap the F2 key.

A diagnostics menu should open.

Go to Component Tests and then to Power and test the battery.

HP How to use Diagnostics

 

Let me know what if finds.

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