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‎12-07-2023 08:29 AM - last edited on ‎12-07-2023 02:13 PM by Retired

HP Recommended
Product: HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000 (2P6B5AV)

Hi i bought laptop from sonovision showroom laptop wass well but suitable adaptor not given they 65 watta adaptor given i am lot time asked that's not my fault so please tell me how cam my problem resolved 

Category:
2 REPLIES 2

‎12-07-2023 08:36 AM

HP Recommended

Hello @Chandu33 ,

 

Welcome to the HP community.

 

Your post was in a section of the community dealing with products of the former Polycom company and has therefore been moved. It has been moved to a section more suitable for your request

 

A volunteer may reply but if you need urgent help please work with our support organization in your region. Details on how to contact us are in my signature

 

Best regards

 

Steffen Baier

------------------------------------------------
Notice: I am an HP Poly employee but all replies within the community are done as a volunteer outside of my day role. This community forum is not an official HP Poly support resource, thus responses from HP Poly employees, partners, and customers alike are best-effort in attempts to share learned knowledge.
If you need immediate and/or official assistance for former Poly\Plantronics\Polycom please open a service ticket through your support channels
For HP products please check HP Support.

Please also ensure you always check the General VoIP , Video Endpoint , UC Platform (Microsoft) , PSTN
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‎12-07-2023 08:57 AM

HP Recommended

@Chandu33 

 

Welcome to the HP Community --

 

It sounds as if you are unhappy with the merchant who sold you the computer.

 

Solutions include

  • Confront the merchant who sold you the computer and get them to provide the parts that should come with the device.

OR

  • Purchase the part(s) you need for your system.

 

The manual includes information and the part number(s) for the AC adapters compatible with the machine.

Open

Maintenance and Service Guide 

Page 20

AC adapter (PFC, slim, 4.5 mm):
200 W L00818-850
150 W L32661-001
135 W L15534-001

 

 

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HP Device Home Page - References and Resources

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Categories: Alerts, Warranty Check, Security & Viruses, Software and Drivers, Setup & User Guides, Product Specifications, Accounts and Registration, Warranty & Repair

Open

HP Pavilion 15.6 inch Gaming Laptop PC 15-ec2000 (2P6B5AV)  

 

Thank you for participating in the HP Community --

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Question / Concern Answered, Click my Post "Accept as Solution"

 

 

Dragon-Fur

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