• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
The HP Community is where owners of HP products, like you, volunteer to help each other find solutions.
HP Recommended
HP OMEN 17-2004TX
Microsoft Windows 11

I am trying to purchase HP OMEN 17-ck2004TX from HP India website. Firstly the website show that the laptop is available for pre book. But once I enter the postal code and try to go to the purchase page, I'm shown a message that the product is available and will be delivered in 4 to 7 days. So this is the first confusion.

Secondly, regarding the freebies. They advertise that they are providing some freebies for the laptop. But when I add those products into my cart, I am being shown to pay for them too. So, at this point I'm very confused on what to do. Should I but it or not from the website.

 

website

 

Please help me with this issue if they have encountered something like this previously.

1 REPLY 1
HP Recommended

Hi @Plater31,


Welcome to HP Support Community.

 

I see that you are facing issues with ordering HP OMEN 17-ck2004TX.

 

I have sent you a private message with the information to talk to HP Sales team.

In order to access your private messages, click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link 

Take care and have a nice day.

Rainbow23 - HP Support.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.