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GBoy92
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Connecting my HP Omen 15 2020 disconnects everyone in my home WiFi

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HP Omen 15
Microsoft Windows 10 (64-bit)

HELP

 

I just bought the HP Omen 15 (2020) and every time i connect to our home WiFi, it disconnects everyone in using the connection. After a few seconds the laptop gets disconnected too. Only when its not connected does everyone else's work fine.

 

I tried turning off the "Allow the computer to turn off this device to save power" in the Network Connection Power Management setting since this 'fix' always shows up on my google and youtube searches.

 

Yet this doesnt work at all.

 

TIA

 

1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
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Message 2 of 2
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@GBoy92 Welcome to HP Community!

 

I understand that you are facing issues with Wifi.

 

What is the product number of your computer? (Ensure you don't share any personal information such as serial, phone number, email ID, etc..). 

 

Here's a guided troubleshooter that will help fix this issue: Click here 
 

Try these steps: 

 

Go to Device manager > select the WIFI drivers under network adapter> Right click go to properties  > Under properties go to Power Management Tab> Uncheck  "Allow the computer to turn off this device to save power". 

 

If issue persists, continue with the below steps: 

  • If your computer has a wireless key or button on or near the keyboard and the wireless activity light is off or amber in color, then press the key or button to enable your wireless adapter. This key might be the F10 key, F12 key or labeled with a symbol of an airplane. 

  • If wireless activity comes on or the activity light turns blue, you have enabled wireless on your system. Try connecting to the Internet again. If problems persist, continue using these steps. 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

 

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