08-11-2019 05:05 PM
Hello. I have an HP 15" Pavilion Signature Edition Gaming Laptop, Model -15-AK099NR. It came with 8 GB of Ram installed. I want to upgrade to 16 GB. I bought Crucial NOTEBOOK DDR3L-1600 SODIMM, 8gb CHIP. According to the Crucial website, they said this was the proper RAM for this model number. After installation System info reports a total of 16 GB of Ram, but the laptop is much slower, not only in boot-up, but overall performance. Did I install the correct RAM? Thanks
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08-11-2019 05:13 PM
@Cape9328 , welcome to the forum.
Since the memory recommended by Crucial on their website is guaranteed to work, I suggest contacting their Tech Support for help. They are experts on their products. Also, they have always been very helpful when I contact them.
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HP Spectre 360 Convertible; i7-7560U; 16 GB memory; Intel® Iris™ Plus Graphics 640; 512 GB PCIe® NVMe™ M.2 SSD; 13.3" diagonal 4K UHD UWVA eDP BrightView WLED-backlit multitouch-enabled edge-to-edge glass (3840 x 2160); Windows 10 Pro 64 with Windows Ink
HP Photosmart 7520 AIO
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